Corporate Responsibility.

At Kay by Design, we understand that every decision we make impacts the future of ourselves, our family, our clients, and the community at large. That is why we don’t take lightly the decisions we make as to who we work with, our suppliers, clients, and stakeholders. The small decisions made daily result in the greatest impact. We don’t have all the answers and we certainly don’t get it right every time but as a business we strive to make as small an impact on the environment as possible. We strive to provide a safe, inclusive, diverse workplace that fosters development, continuous learning and courageous leadership.

Our Mission.

Kay by Design is driven to elevate purpose-driven businesses to stand proudly beside corporate giants through strategy, creative content and design solutions. We strive to have quality and accountability as our focus. We work to create clarity and direction. We take your brand and apply sound business development principals for customer acquisition and retention.

Our brand values.

ACCOUNTABILITY

We step up every day and make ourselves accountable for our actions and expect others to do the same. We don’t pass the buck; we don’t blame, and we don’t make lame excuses. When your wrong – your wrong….and that’s ok. We learn the lesson and grow.

GIVE YOUR ALL

You will take ownership of your role in our business and hold yourself accountable for the results you create for us and our clients. You will step up and own your mistakes and you will step up and own your wins – either way you will get a high five from us!

GET IT ALL

We will help you keep accountable and expect you to do the same for us. If you step up and own it, we will support you, guide you and help you stay on track and be the very best that you can be.

WE LEAD WITH STRATEGY

We love to take the big picture strategic view at all aspects of business. We start with the end in sight and believe that creating something of real value takes time and starts with strategy always.

GIVE YOUR ALL

Whatever your role, you will lead with strategy. You are not a settler, you’ll question and always strive to improve and test new ways of doing things that are good for your customers, colleagues and the business.

GET IT ALL

Whatever gets you bouncing in the door each morning while working with us and our customers – we’ll give you more of. We’ll give you professional and personal development opportunities and strive to give you the five-star employment experience you deserve.

RESILIENT SPIRIT

We believe there is no better lesson than failure. Fail early, fail fast, adapt, learn and be agile these are the cornerstones of great businesses.

GIVE YOUR ALL

You will seek approval to try new things, you will ask the ‘dumb’ questions, you’ll be able to admit when something isn’t working and seek to make it better. You will be able to receive constructive feedback and implement change.

GET IT ALL

We will always have your back.  We know it’s not easy to put yourself out there to try different things and we will help your vision come to life.  We will always give honest, constructive feedback.  We will be your soft place to land.

AN AUTHENTIC VOICE

‘We keep it real’. We are honest, thoughtful and empowering, we don’t promise what we can’t deliver and always have the best interest of the customer at our forefront. What is good for profit can be good for the customers we serve and the world we live in.

GIVE YOUR ALL

Empowering, honest and thoughtful, you will always ‘keep it real’ and do the right thing by your customers, your colleagues and the business.

GET IT ALL

We’ll always to the right thing by you. So, you’ll always know what we expect from you, and what you can expect in return.

EXCEEDING CUSTOMER EXPECTATIONS

We begin always with the customer in mind. Every strategy, process, plan or system we create is customer centric. We give compassionate service. Our people are warm, honest and authentic. Everything we do says – we are invested in you and your success.

GIVE YOUR ALL

Whatever you do or say your customers and colleagues will know that it’s warm, honest and authentic. Everything we do says you care.

GET IT ALL

We’ll always be respectful of who you are and what you do for us. We will take care of you and show you we care by our actions.

QUALITY AS A FOCUS

We believe that there is no compromise, quality is the only objective in everything we do.  We’re always restless in the pursuit of improvement, asking – ‘what if ‘? ‘Why not’?

GIVE YOUR ALL

We know you’ll always strive to do what is required of you and be your very best. This includes challenging the status quo when you can see room for improvement – challenge us to be the best that we can be. Thinking outside the square is what our business is all about and will give you, us and our customers the competitive edge.

GET IT ALL

We’ll ask you what you want and where you want to be. We’ll always want to know what ‘rocks your socks’ and we’ll give you everything you need to not only be the very best but better!

FUN AND FABULOUS

GIVE YOUR ALL

You’ll have a smile on your dial each and every day. You’ll go above and beyond to make your customers and colleagues day better for the fact you were in it. You’ll have fun while doing it.

GET IT ALL

You’ll enjoy a working environment that doesn’t fit the mold, where others give back what you put in. Where collaboration is the everyday, you get the benefits you’d expect but be prepared to be surprised and delighted.

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